
Use a generic email address (for example, etc.) to send a test email to the affected email address.
#SEND ANYWHERE PERSON NOT RECEIVING HOW TO#
Please check out the article How to Log into Webmail to know how. To check whether your email is missing or not, let us do some testing by logging in to your webmail. Usually, users use email client applications like Outlook or Gmail or webmail (Horde or Roundcube). For more information on managing your email quota, here is your guide, How to Adjust Email Quota in cPanel.

If you did, you need to adjust the email storage in your cPanel and attempt to do a test email at a later time. To check if you exceeded the allowable limit, send an email to the affected email address using a different generic email address (for example, etc.) and see if you will get an SMTP 550 (fromemail max messages per session) email bounceback. You can set it either Unlimited or with a fixed size depending on your email requirements. If your domain is expired, follow the instructions in this article to renew your domain: How Do I Renew My Domain Name?Įach email account is allotted a set disk space quota, which was set when you added the email account in cPanel. You can also use third-party domain lookups like ICANN Lookup and WHOIS when checking the status of your domain name. If your domain was registered with HostGator, check the status of your domain in the Domains section of your Customer Portal. Just like websites, emails only work if the domain it's supposed to be connected to is active. You need a registered and active domain to use HostGator webmail. If that is the case, you'll need to check a few things on your end. Now that you're done adding your email addresses to your account, have you noticed that you can send emails, but you are not receiving responses or new emails? Perhaps your supposed-to-be recipients contacted you saying their emails that they are sending to you are not being delivered and they're receiving email bouncebacks? For more information on adding your email account, please check out the article How Do I Create Email Accounts in cPanel? To set up your emails with us, you first need to add your email address to your HostGator account.

Have you recently signed up with HostGator? Are you a new customer and planning to host your emails with HostGator? If so, welcome!
